A Workday at Discount Heating and Cooling

Morning Briefing

The day begins with a huddle at the company’s headquarters in Wheeling, IL. Our team of seasoned HVAC technicians receives their assignments for the day, covering installations, repairs, and routine maintenance services across the northwest suburbs of Chicago, including Buffalo Grove, Arlington Heights, Deerfield, Prospect Heights, Lincolnshire, Palatine, and Mt. Prospect.

On the Road

• Our first stop is a new installation in Arlington Heights. The homeowners have chosen a high-efficiency central air conditioning unit to beat the summer heat. Our team carefully removes the old system and prepares the site for the new installation.
• Next, we head to Buffalo Grove for a routine maintenance call. Preventive maintenance is crucial for extending the lifespan of HVAC systems and ensuring optimal performance. We thoroughly inspect and clean the homeowner’s furnace and air conditioner, making any necessary adjustments.
• In the afternoon, we receive an emergency call from a concerned homeowner in Palatine. Their air conditioning unit has stopped working, leaving them in an uncomfortably warm house. Our technicians quickly diagnose the issue as a failed compressor and provide the customer with options for repair or replacement.

Back at the Office

As the day winds down, we return to the office to debrief and prepare for tomorrow’s schedule. Our team ensures that all necessary paperwork is completed and that any replacement parts needed for upcoming jobs are ordered. We pride ourselves on our commitment to customer satisfaction and look forward to another day of providing top-notch HVAC services to our community.