From Humble Beginnings to HVAC Excellence: The Journey of Reliable Heating & Cooling
The Story of Reliable Heating & Cooling
Reliable Heating & Cooling has been a trusted name in the HVAC industry for over three decades. Founded in 1989 by John and Mary Smith, this family-owned business has grown from a small operation in their garage to a leading AC repair and HVAC installation company in O’Fallon, Missouri.
Humble Beginnings
The Smiths started their business with a single truck and a passion for helping their neighbors stay comfortable year-round. In those early days, John handled all the service calls while Mary managed the office and bookkeeping. Their dedication to quality work and customer satisfaction quickly earned them a loyal following in the community.
Growth and Expansion
As word spread about Reliable Heating & Cooling’s exceptional service, the company began to grow. By the mid-1990s, they had expanded their team to include:
- Five certified technicians
- Two customer service representatives
- A dedicated installation crew
This growth allowed them to offer a wider range of services, including:
- Residential and commercial HVAC installation
- 24/7 emergency repairs
- Preventative maintenance plans
- Indoor air quality solutions
Embracing Technology
As the HVAC industry evolved, so did Reliable Heating & Cooling. The company invested in ongoing training for their technicians and adopted the latest technologies to improve efficiency and service quality. This commitment to innovation has kept them at the forefront of the industry, offering cutting-edge solutions for modern heating and cooling needs.
Community Involvement
Throughout their history, Reliable Heating & Cooling has remained deeply committed to the O’Fallon community. They regularly participate in local events, sponsor youth sports teams, and offer free HVAC check-ups for senior citizens during extreme weather conditions.
Looking to the Future
Today, Reliable Heating & Cooling continues to thrive under the leadership of the second generation of the Smith family. With a team of over 30 employees and a fleet of fully-equipped service vehicles, they remain dedicated to their original mission: providing reliable, high-quality HVAC services to their neighbors in O’Fallon and the surrounding areas.
As they look to the future, Reliable Heating & Cooling is focused on sustainable practices and energy-efficient solutions, ensuring they’ll continue to be a trusted name in home comfort for generations to come.